Reviews for

My need to use the restroom she let her use it once but my child was not feeling well and ask to use it more time they she an atitude and said know . They really need to work towards customer frriendliness .

- Alicia, 05/30/2015

The customer service was not good. The lady gave my reservation to someone else and gave me a really hard time about replacing my reservation because what was available cost more. She kept saying she will just have to kick out one of the customers then continued to convince me to go somewhere else. It was her fault for giving away my reservation and she was the one who got disgruntled with the matter. She was very rude and in front of other customers.

- Doris, 04/29/2015

We are using our unit in order to facilitate a move we will be doing in about a month or so. This way we won't have to live in a maze of boxes inside our small home before we move to a larger one. We found this businessthrough Sparefoot.com, where they compared convenience of location & prices for you & they reserved the 5 x 10 for us, without any credit card etc. I would recommend that website. As far as the Storage Master itself, it's very conveniently located on Airline Drive in North Bossier, and the facility is clean and in good repair. The outdoor non climate controlled unit looked shiny and new inside & the door/locks worked well. The owner was very friendly & had us signed up & on our way to the unit in less than 10 minutes, even though we ended up getting a larger unit than we'd originally reserved. There were no fees to sign up either- just the rent. She told us that the local police department parks their vehicles there/runs security every night after closing to ensure safety. We feel secure having our items stored here & would recommend this business to anyone in the area!

- Amanda Broussard, 10/28/2014

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